When you are activating your SmartCard, it is important to consider any existing payments you may need to transfer from your regular bank account to your enhanced IM account. This could include direct debits, bank transfers, BPAY payments or recurring deductions to pay your bills, rent or mortgage.

We have prepared a series of ‘How-to’ tutorials to help you set up your payments. Click here to view.

If you pay private rent, you may need to contact the SmartCard eIM hotline on 1800 252 604, before setting up a transfer for your rent.