If you are new to enhanced Income Management, a personalised SmartCard will be sent to you in the mail. You need to activate it before you can use it. The information included with your SmartCard explains how to activate your card.
If you need a temporary SmartCard, you can get one by visiting select Services Australia service centres, participating agents, or Remote Servicing Teams. You can find more information on where you can get a card by selecting the state or territory you live in:
Once your temporary card is activated, your personalised SmartCard is sent in the mail.