News

Where can I use my SmartCard?

8 February 2023

You can use your SmartCard at any merchant that accepts eftpos or Visa (including online stores) provided the merchant does not sell alcohol, gambling, tobacco or pornography products or certain gift and prepaid cards. If a merchant’s primary business activity is the sale of alcohol, gambling, tobacco or pornography products (e.g. a bottle shop or casino), it will be blocked automatically and you will not be able to use your SmartCard.

You may be able to use your SmartCard to purchase goods and services from a store that sells both excluded goods (such as alcohol, gambling products, gift and prepaid cards, tobacco or pornography) and unrestricted goods if that store has arrangements in place not to process transactions that include excluded goods. These stores are referred to as “Participating Mixed Merchants” and can be found here.

If a store sells both excluded and non-excluded goods and has no arrangement in place to prevent transactions for excluded goods, it will not be able to accept the SmartCard. These stores are referred to as “Blocked Merchants” and can be found here